Need to make a complaint?
You can do this here
Our Team will respond
and attempt to resolve the issue within 14 days
If you’re unhappy
Please contact the Operations Manager. Your complaint will be passed to the Chairperson of the Readipop Board for their consideration. One of the board will respond to you directly as soon as possible and always within 20 working days
We value your observations
to make Readipop work
We welcome your comments and your observations of how our complaints procedure could be improved in the future.
Across all Readipop’s services and activities we aim to provide the highest possible quality of service to those individuals or organisations interacting in any way with the organisation. However, we acknowledge that there may be occasions when things go wrong or you are dissatisfied with us and may wish to complain. We will take complaints seriously and learn from them in order that we can consistently improve the quality of our services and activities.